What is Ability Links
Ability Links is the Australian Governments approach to local area coordination for people with a disability, their carers and families. It provides a locally-based first point-of-contact in the local community to improve access and engagement, and to support and encourage participation to reach their individualised goals. Ability Links aims to help build a society where people with disabilities are included, valued and seen as equal members of their communities, and to develop strong, effective relationships with mainstream, Aboriginal and culturally and linguistically diverse communities. It is about community inclusion and participation, so that people with a disability are able to access and participate in activities within the general community.
Those people with a disability aged between 9 and 64 years of age, their carer’s and families, who are not traditionally known to the disability service system.
Ability Links NSW Coordinator, known as Linkers, assist people with a disability to build their informal networks to support them to achieve their individualised goals and have their needs and interests met in their communities, Linkers will;
- Work with to identify their strengths and plan for their future goals
- Assist to become more confident to achieve their goals by building new networks and accessing support and service in their communities
- Work alongside communities and mainstream service providers, supporting them to become more welcoming and inclusive of people with a disability.
Convention on the Rights of Persons with Disabilities
The convention follows decades of work by the United nations to change attitudes and approaches to persons with disabilities. It takes to a nee height the movement from viewing persons with disabilities as "objects" of charity, medical treatment and social protection towards viewing person with disabilities as "subjects" with rights, who are capable of claiming those rights and making decisions for their lives based on their free and informed consent as well as being active members of society.
Person Centered Approach
Ngurrala Aboriginal Corporation is committed to supporting clients to meet their individual needs by using a person centered approach. This puts the client at the centre of planning, by listening to them and their family and friends, and learning over time what it is they want for their life now and in the future. Staff will seek and act on client's wishes for themselves.
Making a Complaint
Ngurrala Aboriginal Corporation welcomes all feedback and encourages clients and stakeholders to raise any concerns if the are not satisfied with any aspect of it activities and services. Ngurrala is committed to using feedback and complaints to address specific problems and improve its services. Complaints can be made by clients or any community member, and can be provided verbally or in writing. All information regarding feedback or complaints will be held in the strictest of confidence.